PlanBet Partner Terms & Conditions — Complete Guide

PlanBet Partner ("we", "platform") and its users ("you", "member") — these Terms & Conditions form the legal basis governing the relationship between both parties. PlanBet PartnerUsing any service provided by - constitutes your acceptance of these terms and conditions.

These terms and conditions have been written in Bengali to ensure our Bangladeshi members can understand them with ease. If you have any questions or concerns, please don't hesitate to reach out to our support team.

These terms and conditions may be updated from time to time. Members will be notified of any changes via email or in-platform notifications. Continued use of the platform after an update is considered acceptance of the revised terms.

2.1 Eligibility: PlanBet PartnerYou must be at least 18 years old to open an account with. Any account found to belong to a minor will be closed immediately, and funds may be forfeited.

2.2 One Account Policy: Each person may hold only one account. If multiple accounts are found sharing the same name, address, phone number, bank account, or device, all accounts will be closed and any pending payouts will be cancelled.

2.3 Accuracy of Information: The name, date of birth, phone number, and address provided at registration must be accurate. Providing false information may result in withdrawals being suspended.

2.4 Account Verification (KYC): Identity verification is required for withdrawals above a certain amount. You will need to provide a copy of your National ID card or passport.

3.1 Deposit Rules: Deposited funds may only be used for betting or other permitted services. Any accounts found to be involved in money laundering or suspicious transactions will be frozen, and the relevant authorities will be notified.

3.2 Withdrawal Process: Withdrawal requests are typically processed within 15 minutes. However, verification may be required in certain cases, which can take 24–48 hours. Winnings derived from a bonus cannot be withdrawn until all bonus wagering requirements have been met.

3.3 Refund Policy: If an incorrect deposit occurs due to a technical error, please notify support within 24 hours. PlanBet Partner will investigate and take appropriate action.

4.1 Bet Acceptance: PlanBet Partner reserves the right to accept or decline any bet. In particular, bets may be voided if there is reason to believe a user is systematically exploiting weaknesses in the odds.

4.2 Odds Changes: If odds change before a bet is confirmed, the updated odds will apply. Odds on confirmed bets do not change, except in cases of technical error.

4.3 If a Match is Cancelled or Abandoned: If a match is abandoned before 50% of the scheduled overs have been completed, all bets on that match will be voided and stakes returned. For accumulator bets, the cancelled match will be removed and the remaining selections will be settled accordingly.

• Disconnection during an in-play bet will not void the bet — the last confirmed status will stand.
• Contradictory bets on the same event (arbitrage betting) are strictly prohibited.
• Maximum bet limits may vary depending on the market and event.

4.4 Erroneous Odds: If clearly incorrect odds are displayed due to a technical error PlanBet Partner reserves the right to void that bet.

PlanBet Partner's bonuses and promotions are subject to the following general terms. Each bonus may also carry its own additional terms and conditions.

5.1 Wagering Requirements: To withdraw a bonus, you must meet its designated wagering requirement. For example, a ×5 wagering requirement on a ৳1,000 bonus means you need to place ৳5,000 in bets.

• Each member may use any given bonus only once.
• Two bonuses cannot be active at the same time.
• Bonus abuse — such as placing opposing bets to meet wagering requirements risk-free — is strictly prohibited.
• Referral bonuses apply only after the referred user makes their first deposit.
• Bonuses are generally valid for 7–30 days — please check the promotions page for full details.

PlanBet Partner Promotions may be changed or cancelled at any time without prior notice.

Any of the following behaviours PlanBet Partneris strictly prohibited on. Violations will result in account closure and forfeiture of any funds held.

• Creating multiple accounts to take advantage of bonus offers.
• Use of fake identity documents or false information.
• Money laundering or suspicious transactions.
• Betting based on match-fixing or insider information.
• Using software or bots to manipulate odds.
• Hacking or gaining unauthorized access to another member's account.
• Attempting to meet bonus requirements through reverse betting strategies.

PlanBet Partner We treat the security of your personal information as our highest priority. Data is collected, stored, and used solely for the purpose of providing our services.

• Your information is never sold to third parties.
• Information may be disclosed to the relevant authorities where required by law.
• All data is secured with 256-bit SSL encryption.
• For more information, please see our Privacy Policy here.

PlanBet Partner We believe betting is entertainment — not an addiction. That's why we encourage all our members to bet responsibly.

• Limit Settings: Set your own daily, weekly, and monthly deposit limits.
• Self-Exclusion: You can take an account break for anywhere between 30 days and 1 year.
• Reality Check: You can view notifications showing how much time you've spent in a betting session.

For more details, visit our Responsible Play Read the page.

9.1 Account Closure by Member: You may close your account at any time by contacting support. Please withdraw any available balance before closing your account.

9.2 Closure Initiated by PlanBet Partner: For breach of terms, fraud, money laundering, or any other valid legal reason PlanBet Partner may close any account at any time without prior notice.

9.3 Inactive Accounts: If there has been no account activity for 12 months, the account will be marked as inactive and a monthly maintenance fee may apply.

If you have a complaint regarding the outcome of a bet or a payment, please contact us first at support@planbetpartner.com. PlanBet Partner An initial response will be provided within 72 hours.

• Complaints must be submitted within 30 days of the incident.
• When submitting a complaint, please include your account number, the date of the incident, and full details.
• A final decision will be made after considering the positions of both parties.
• No appeals will be accepted against final decisions.

PlanBet Partner These terms and conditions may be updated at any time. For significant changes, members will be notified by email or platform notification at least 7 days in advance.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. If you do not wish to agree to the new terms, you will have the option to close your account.

If you have any questions about these terms and conditions, please contact us: support@planbetpartner.com